How to Start a Parking Lot Business

Parking garages are a great way to make money especially if you have a lot that is a clear and open space. Not only is it low maintenance, but the capital output to start the business is low. This business is a long term type which can make money for you without having to work too hard for it. First of all, you have to have the right space. It helps if you already own it. If not, then look around for a space that is wide and open located in an area which could be easily accessed by commuters whether or not they are transient.

If the area has an existing structure simply pull it down and make a lot of space available. From the beginning, make sure that the area is secured with at least a wire fence and a security guard working in shifts.

Then, get the business permits and an insurance plan which should cover for any costs related to injuries or damage that may have been caused by a structure in the lot or by one of the employees. Consult with a lawyer to find out how you can limit the liability of your business.

Security is very important for any parking services so make sure that not only do you have security guards but you also have security cameras installed in strategic places and you can get all such facilities at newark airport parking if you are seeking for this way. The more cameras that you have installed the more secure the drivers would feel when they are told and shown them. Some drivers like to scout an area before they park and choose the areas which are covered well by the security cameras.

Make sure that there are enough lights over the lot area especially at night. Perimeter fences should also be well lit as this is where most of the criminally inclined loiter and watch out for those cars and vehicles that they are targeting. If the perimeters are well lit as well as the central area, the drivers would feel safer.There are two ways to issue the tickets to the drivers.

Either you hire staff to do it for you or you can install an electronic ticketing system. If you are just starting out your business it is understandable that you would want to hire staff, however as the business booms you may need to get the electronic one as it is easier and smoother for the customers.

Finally, you could offer different services for the cars parked. For an extra fee you could offer maintenance for the cars parked for at least 24 hours. A clean car is a nice car to get into especially if it is parked outside with no covers. Drivers who are too tired to deal with stress get overly stressed out when they see that they need to have their cars cleaned.

They would appreciate your car lot more if you provide cleaning services on top of other freebies. You can make sure that with the right location, security and great services, more and more customers would wish to use your parking lot.

Hiring a Corporate Parking Space for Your Employees

There are always parking issues when you have a business. If it is not your employees complaining it would be your clients and customers. Worse, if you also have cause for complaint.There are a lot of office buildings that have their own parking spaces. Some of these buildings offer the parking as a free service for their tenants and the employees of the tenants. However, that is a rarity and generally the office buildings would charge a fee for the convenience of a parking.

This is not as bad as it sounds, if you hire the services of the office building this will make it easier for everyone, including yourself. It would mean that you don’t have to walk blocks to and from work just to get into your car, you know that the car or cars are in a secured area, you know that your parking space is for your use alone, and you don’t have to get wet when it rains, unless the parking space is outside with no cover.A simple arrangement with the administration of the building will draw up a contract which would allow you, your employees, and your customers to park within the premises. This would mean an itemized monthly billing but it is simpler than having to deal with ‘cash’ payments every single time you park.

Then there are also office buildings which don’t have these services. This can get tricky unless there are parking services near the building within easy access to your offices. Again, make arrangements for your company to use the parking lots. This will be another monthly thing, but at least you are assured that nearby your car is safe and so are the employees. But what if there are none nearby? Sometimes there are really areas where the nearest parking lot is a block or two away.

This may sound inconvenient at first but beggars can’t be choosers or so the saying goes. Just make arrangements again. Talk it over with the employees and lay out the truth in the open. Most probably they would agree to park that far as long as they are assured they have a parking space. The only thing is the security issue for your employees at night.You have to make arrangements that your employees stay safe especially at night when they have to go back to their cars. The safety issues can be sorted out by parking at newark airport parking if  safety is the main concern. It is all set from safety point of view.

Then there is the last option. Your company would be lucky if it were located in a mall. Malls are well known for their large parking lots and free! If your company or business were within the mall site then you won’t have to deal with parking issues or having to hire a corporate parking space. For one thing, once a tenant in a mall you immediately get access to the parking spaces provided especially for tenants and employees. Still, you have to make arrangements with the administration on the number of cars that you would like parked in their space so they could reserve those areas for you.

Hiring a corporate parking space is very important and it is also convenient for everyone. Do not fear that it is a difficult and expensive thing to do. Look at it this way, if you do hire one, you would only reap the benefits even if it is for a small price.

Do You Need to Hire a Receptionist?

Why You Should Seriously Consider a Virtual Receptionist Services

Whether you’re a lone dentist who works in a clinic or the owner of a big corporation, one of the most important employees that you need to hire is a receptionist. He or she is someone who performs office-related and administrative tasks, while typically sitting in a lobby, front desk or reception area of an office. Part of the task of the receptionist is to receive and greet visitors, as well as answer telephone calls which come in. Depending on the nature of the business that the receptionist works for, the daily administrative tasks may extend to handing out letters, filing records, keyboarding, data entry, setting up appointments or manning the switchboard.

Numerous Benefits from Hiring a Virtual Receptionist

Now that you already have an idea about the basic responsibilities around the office of a receptionist, let us now delve a bit deeper into what a virtual receptionist is all about. In a typical office setting, receptionists are actual employees who are skilled at performing several tasks at once – especially during the busy hours in a workday.

However, there is such a thing as a virtual receptionist – which is a more cost-effective substitute to auto attendant systems. Let’s say that your company occupies a couple of floors in a tall building, where there are several departments and offices. Just imagine the chaos that will ensue if you only have a couple of office numbers, and there is no one to direct the call to the proper department.

For this, an ideal solution would be to hire virtual receptionist services. It works in such a way that once the call comes in, it will be first answered by the auto attendant. The caller is greeted by a recorded voice message, after which directions on what to dial to get to the proper department will be given.

So what are the additional benefits of hiring virtual receptionist services? Read on to find out:

  • It makes small and medium companies sound ‘big’.

When you make use of a virtual receptionist services, the mere fact that you have an automated phone answering system will already make your small or medium business sound like a big company.

  1. A virtual receptionist service provider can give your company a system to automatically play product or service information – depending on what the customer’s inquiries are all about.

When you have a live receptionist, he or she would have to flip through general information about your company, the product or the service that you are offering. With the help of a virtual receptionist, pre-recorded messages can be played if a caller simply needs to get more information about the price, features and other basic information regarding your business.

  • A virtual receptionist service is a cheaper alternative to hiring a traditional receptionist, or purchasing a sophisticated auto attendant system.

Big companies usually maintain a sophisticated auto attendant system, but this would set you back a huge amount of money. Instead of this, you can opt to hire virtual receptionist service which is not just cost-effective but also efficient. You don’t have to worry about your receptionist getting sick, or not receiving enough benefits – a virtual receptionist eliminates the need for all that.

  • You can have your business running on a round-the-clock basis, without actually having to hire employees to work on a 24/7 basis for you.

Finally, you can make it sound as if your client or business partner is calling your physical office when the virtual receptionist system can be located somewhere else, even offshore. You can have the system running 24/7, directing and answering your customer’s calls without the need for you to hire several receptionists working in shifts.

As you can see, there are plenty of benefits that you will get to enjoy by hiring a virtual receptionist. It’s a nifty business solution that is efficient and cost-effective, so it definitely pays to seriously consider this as part of your office’s day-to-day operations.

How to Deal with Customers Coming from Mexico

Having a business can be stressful especially if dealing with customers is not really your forte. It is nice to talk about a business, like a boutique or a shop, but dealing with products and inventory can be quite taxing and it is absolutely imperative that customer service should be part of your expertise. Life with customers can be difficult if you don’t understand each other because of a language barrier, like the Spanish language.

With Hispanics, like those coming directly from Spain or Mexico, how to deal with customers coming from Mexico will be less of a stress if you spoke Spanish. A good way to go about approaching this small dilemma is to look at the methods of learning Spanish the fast, easy and guaranteed way. Try looking into what the Rocket Spanish program can offer you. They are one of the most trusted in teaching people with little or no skill in the Spanish language and turn them into Spanish chatterboxes.

For a very reasonable price, learning how to deal with customers coming from Mexico would no longer be dealing with them, but it will be communicating with them. The ease of learning is really fantastic, I saw that with my own niece and I was astounded that someone who didn’t speak a word of Spanish could only be equipped with the Rocket Spanish program and get off for an interview and land a job in Spain.

If and when this is the effect of that Rocket Spanish, then I am willing to bet that it will no longer be a question of how to deal with customers coming from Mexico, it will turn to be an experience with relating to people at their level of communication while improving your business savvy and customer relations to a better degree.

Managing Business Processes at Offshore Locations

There is one thing that I have noticed successful business have in common amongst themselves. These businesses are staffed to the max with people who can communicate in other languages other than the English language. The ability to communicate with people in their native language makes for better business practice and this has made a lot of successful businessmen and businesses more successful.

These people are not just hiring people to learn other languages as fast as they could like those from Fluenz and Rocket languages. It helps, but not for managing business processes at offshore locations. With these types of businesses, a quick trip with the Rocket Spanish program may help, but not for long term. You really have to be super fluent and quick to the wit of the Spanish language when dealing with business.

Rocket Spanish programs or software helps a lot of people get a jumpstart on their Spanish language skills, but only to a certain extent. When having made sure that the language is really part of your system, the next step would have to be a more extensive course and practice of the Spanish language. It would also help greatly if you immerse yourself into the language so that when the crucial time arrives, the quick thinking that fluency gives you would be nano seconds and not filled with ‘ahhhhs’ after every single phrase or world.

Managing business processes at offshore locations includes with it a good grasp of not just the Spanish language, but other languages as well. So if you have to rely on someone to speak for you, make sure they are trustworthy. However, it is still best that you learn the language yourself and be fluent at it so that there would be nothing missed in terms of innuendos and whatever else is involved in businesses. This way, your personal touch would be greatly appreciated by the receiving end of the conversation.

2005 CONFERENCE PROCEEDINGS

Day-1, Thursday, 24 February 2005
Paper Presentation “Managing Outsourcing”

Dr. R. AGARWAL, University of Technology, Mauritius

Keynote Address “Challenges and Changes in BPO industry”

Mr D. SWAMINATHAN, Progeon, Infosys, India

Case Study Presentation

Mr V. MOONEEGAN, Cendris


Paper presentation “Outsourcing Research and Development in
Sugar Cane  Production to Mauritius”

Dr J. C. AUTREY, Mauritius Sugar Industry Research Institute, Mauritius

Keynote Address “BPO: IBM Capabilities and Case Studies”

Mr. Thierry Wattel, IBM Mauritius

Case Study Presentation – “understanding the successful principles of business  process outsourcing in Mauritius”

Mr. Hamish Horton, Valldata

Case Study Presentation “Convergence and BPO”

Dr Didier Samfat, Mauritius Computing Services

Day-2, Friday, 25 February 2005
Keynote Address “Accenture, a successful BPO operations in Mauritius”

Mr Y. BERNAER, Accenture

Paper presentation “Outsourcing in HPCL – A Cautious Approach”

Ms V. MITTAL, Hindustan Petroleum Corporation, India

Keynote Address “Sociodynamics And Management Of Business Process  Outsourcing” (in French)

Mr G. BALANTZIAN, l’Institut du Management de l’Information- Paris, France

Paper presentation “Transaction Cost Economics – a review of its applications  to outsourcing of IS”

Mr R. FOOGOOA, University of Technology, Mauritius

Paper presentation “Product And Process Innovation Outsourcing”

Dr N. GOOROOCHURN, Nottingham University Business School, UK

Paper presentation “Business Process Outsourcing Opportunities And  Challenges”

Mr B. SHARMA, School of Advanced Computing, Mauritius

BPOM 2006

BPOM 2006
A case Study on the LRIC Program Outsourcing in Korean Reg Sector

Sun Me Choi, Tchanghee Hyun Electronics and Telecommunications Research Institute

PKI solution for e commerce

Avinash Ramtohul

A successful BPO is a well managed operation

Henri Sallé Président du groupe & Vincent Duval Latreille Directeur de l’entité Mauricienne

BPMSR Call Centres

M. Razvi Doomun Dept. of CSE, University of Mauritius

Nevin Vunka Jungum Dept. of CSE, University of Mauritius

BPO Spreading its wings

M. Razvi Doomun Dept. of CSE, University of Mauritius

Nevin Vunka Jungum Dept. of CSE, University of Mauritius

Business Process Management

M. Razvi Doomun Dept. of CSE, University of Mauritius

Nevin Vunka Jungum Dept. of CSE, University of Mauritius

BPMSR Call Centres

Dr J. C. AUTREY, Mauritius Sugar Industry Research Institute, Mauritius

Day-2, Friday, 25 February 2005
Keynote Address “Accenture, a successful BPO operations in Mauritius”

Mr Y. BERNAER, Accenture

Paper presentation “Outsourcing in HPCL – A Cautious Approach

Ms V. MITTAL, Hindustan Petroleum Corporation, India

Keynote Address “Sociodynamics And Management Of Business Process  Outsourcing” (in French)

Mr G. BALANTZIAN, l’Institut du Management de l’Information- Paris, France

Paper presentation “Transaction Cost Economics – a review of its applications  to outsourcing of IS”

Mr R. FOOGOOA, University of Technology, Mauritius

Paper presentation “Product And Process Innovation Outsourcing”

Dr N. GOOROOCHURN, Nottingham University Business School, UK

Paper presentation “Business Process Outsourcing Opportunities And  Challenges”

Mr B. SHARMA, School of Advanced Computing, Mauritius

Travel

Under Construction …

Contact

Organising Chair

Dr. Nawaz Mohamudally

Ag. Head, School of Business Informatics and Software Engineering

Organising Secretary

Mrs Sapna Bonomally

University of Technology, Mauritius

La Tour Koenig