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How to Start a Parking Lot Business


Parking garages are a great way to make money especially if you have a lot that is a clear and open space. Not only is it low maintenance, but the capital output to start the business is low. This business is a long term type which can make money for you without having to work too hard for it. First of all, you have to have the right space. It helps if you already own it. If not, then look around for a space that is wide and open located in an area which could be easily accessed by commuters whether or not they are transient.

If the area has an existing structure simply pull it down and make a lot of space available. From the beginning, make sure that the area is secured with at least a wire fence and a security guard working in shifts.

Then, get the business permits and an insurance plan which should cover for any costs related to injuries or damage that may have been caused by a structure in the lot or by one of the employees. Consult with a lawyer to find out how you can limit the liability of your business.

Security is very important for any parking services so make sure that not only do you have security guards but you also have security cameras installed in strategic places and you can get all such facilities at newark airport parking if you are seeking for this way. The more cameras that you have installed the more secure the drivers would feel when they are told and shown them. Some drivers like to scout an area before they park and choose the areas which are covered well by the security cameras.

Make sure that there are enough lights over the lot area especially at night. Perimeter fences should also be well lit as this is where most of the criminally inclined loiter and watch out for those cars and vehicles that they are targeting. If the perimeters are well lit as well as the central area, the drivers would feel safer.There are two ways to issue the tickets to the drivers.

Either you hire staff to do it for you or you can install an electronic ticketing system. If you are just starting out your business it is understandable that you would want to hire staff, however as the business booms you may need to get the electronic one as it is easier and smoother for the customers.

Finally, you could offer different services for the cars parked. For an extra fee you could offer maintenance for the cars parked for at least 24 hours. A clean car is a nice car to get into especially if it is parked outside with no covers. Drivers who are too tired to deal with stress get overly stressed out when they see that they need to have their cars cleaned.

They would appreciate your car lot more if you provide cleaning services on top of other freebies. You can make sure that with the right location, security and great services, more and more customers would wish to use your parking lot.


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How to Deal with Customers Coming from Mexico


Having a business can be stressful especially if dealing with customers is not really your forte. It is nice to talk about a business, like a boutique or a shop, but dealing with products and inventory can be quite taxing and it is absolutely imperative that customer service should be part of your expertise. Life with customers can be difficult if you don’t understand each other because of a language barrier, like the Spanish language.

With Hispanics, like those coming directly from Spain or Mexico, how to deal with customers coming from Mexico will be less of a stress if you spoke Spanish. A good way to go about approaching this small dilemma is to look at the methods of learning Spanish the fast, easy and guaranteed way. Try looking into what the Rocket Spanish program can offer you. They are one of the most trusted in teaching people with little or no skill in the Spanish language and turn them into Spanish chatterboxes.

For a very reasonable price, learning how to deal with customers coming from Mexico would no longer be dealing with them, but it will be communicating with them. The ease of learning is really fantastic, I saw that with my own niece and I was astounded that someone who didn’t speak a word of Spanish could only be equipped with the Rocket Spanish program and get off for an interview and land a job in Spain.

If and when this is the effect of that Rocket Spanish, then I am willing to bet that it will no longer be a question of how to deal with customers coming from Mexico, it will turn to be an experience with relating to people at their level of communication while improving your business savvy and customer relations to a better degree.


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Managing Business Processes at Offshore Locations


There is one thing that I have noticed successful business have in common amongst themselves. These businesses are staffed to the max with people who can communicate in other languages other than the English language. The ability to communicate with people in their native language makes for better business practice and this has made a lot of successful businessmen and businesses more successful.

These people are not just hiring people to learn other languages as fast as they could like those from Fluenz and Rocket languages. It helps, but not for managing business processes at offshore locations. With these types of businesses, a quick trip with the Rocket Spanish program may help, but not for long term. You really have to be super fluent and quick to the wit of the Spanish language when dealing with business.

Rocket Spanish programs or software helps a lot of people get a jumpstart on their Spanish language skills, but only to a certain extent. When having made sure that the language is really part of your system, the next step would have to be a more extensive course and practice of the Spanish language. It would also help greatly if you immerse yourself into the language so that when the crucial time arrives, the quick thinking that fluency gives you would be nano seconds and not filled with ‘ahhhhs’ after every single phrase or world.

Managing business processes at offshore locations includes with it a good grasp of not just the Spanish language, but other languages as well. So if you have to rely on someone to speak for you, make sure they are trustworthy. However, it is still best that you learn the language yourself and be fluent at it so that there would be nothing missed in terms of innuendos and whatever else is involved in businesses. This way, your personal touch would be greatly appreciated by the receiving end of the conversation.


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Sponsor


Sponsors

NPCC
dbm
SIL
sbm
dcdm
EXECOM
Sun microsystems
INFOMIL KPMG
ORACLE EMTEL
HSBC
TELEFORMA

EUCIS.


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Contact


Organising Chair
Dr. Nawaz Mohamudally
Ag. Head, School of Business Informatics and Software Engineering

Organising Secretary
Mrs Sapna Bonomally

University of Technology, Mauritius
La Tour Koenig


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Travel


Under Contruction ….


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BPOM 2006


BPOM 2006
A case Study on the LRIC Program Outsourcing in Korean Reg Sector
Sun Me Choi, Tchanghee Hyun Electronics and Telecommunications Research Institute
PKI solution for e commerce
Avinash Ramtohul
A successful BPO is a well managed operation
Henri Sallé Président du groupe & Vincent Duval Latreille Directeur de l’entité Mauricienne
BPMSR Call Centres
M. Razvi Doomun Dept. of CSE, University of Mauritius
Nevin Vunka Jungum Dept. of CSE, University of Mauritius
BPO Spreading its wings
M. Razvi Doomun Dept. of CSE, University of Mauritius
Nevin Vunka Jungum Dept. of CSE, University of Mauritius
Business Process Management
M. Razvi Doomun Dept. of CSE, University of Mauritius
Nevin Vunka Jungum Dept. of CSE, University of Mauritius
BPMSR Call Centres
Dr J. C. AUTREY, Mauritius Sugar Industry Research Institute, Mauritius
Day-2, Friday, 25 February 2005
Keynote Address “Accenture, a successful BPO operations in Mauritius”
Mr Y. BERNAER, Accenture
Paper presentation “Outsourcing in HPCL – A Cautious Approach
Ms V. MITTAL, Hindustan Petroleum Corporation, India
Keynote Address “Sociodynamics And Management Of Business Process  Outsourcing” (in French)
Mr G. BALANTZIAN, l’Institut du Management de l’Information- Paris, France
Paper presentation “Transaction Cost Economics – a review of its applications  to outsourcing of IS”
Mr R. FOOGOOA, University of Technology, Mauritius
Paper presentation “Product And Process Innovation Outsourcing”
Dr N. GOOROOCHURN, Nottingham University Business School, UK
Paper presentation “Business Process Outsourcing Opportunities And  Challenges”
Mr B. SHARMA, School of Advanced Computing, Mauritius


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2005 CONFERENCE PROCEEDINGS


Day-1, Thursday, 24 February 2005
Paper Presentation “Managing Outsourcing”
Dr. R. AGARWAL, University of Technology, Mauritius
Keynote Address “Challenges and Changes in BPO industry”
Mr D. SWAMINATHAN, Progeon, Infosys, India
Case Study Presentation
Mr V. MOONEEGAN, Cendris
Paper presentation “Outsourcing Research and Development in Sugar Cane  Production to Mauritius”
Dr J. C. AUTREY, Mauritius Sugar Industry Research Institute, Mauritius
Keynote Address “BPO: IBM Capabilities and Case Studies”
Mr. Thierry Wattel, IBM Mauritius
Case Study Presentation – “understanding the successful principles of business  process outsourcing in Mauritius”
Mr. Hamish Horton, Valldata
Case Study Presentation “Convergence and BPO”
Dr Didier Samfat, Mauritius Computing Services
Day-2, Friday, 25 February 2005
Keynote Address “Accenture, a successful BPO operations in Mauritius”
Mr Y. BERNAER, Accenture
Paper presentation “Outsourcing in HPCL – A Cautious Approach”
Ms V. MITTAL, Hindustan Petroleum Corporation, India
Keynote Address “Sociodynamics And Management Of Business Process  Outsourcing” (in French)
Mr G. BALANTZIAN, l’Institut du Management de l’Information- Paris, France
Paper presentation “Transaction Cost Economics – a review of its applications  to outsourcing of IS”
Mr R. FOOGOOA, University of Technology, Mauritius
Paper presentation “Product And Process Innovation Outsourcing”
Dr N. GOOROOCHURN, Nottingham University Business School, UK
Paper presentation “Business Process Outsourcing Opportunities And  Challenges”
Mr B. SHARMA, School of Advanced Computing, Mauritius


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Venue


University of Technology,
La Tour Koenig,
Republic of Mauritius.


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Registration


Please download the Registration Form registration form and return it together with payment to the BPOM2006 Conference Secretary.

Conference fees include conference participation, access to workshops, tea breaks, lunches and conference proceedings.

The fees are as follows:

§     International        US$ 200

§     Local                     Rs 4,000

§     Student                 Rs 900

A copy of a valid student ID card must be enclosed together with the registration form for the student fee to be applicable.

Payment should be made by cheque or international bank draft to the order of the University of Technology , Mauritius .

Registration Form for Download